Managing Coupons
Activate, deactivate, edit, and view usage for your coupons. Find clear steps and useful information for restaurant teams using Menuella.
Activate, deactivate, edit, and view usage for your coupons.
Where to find it: Sales → Coupons
Coupon List
Use the coupon tabs to filter by:
| Filter | What it shows |
|---|---|
| All | All coupons |
| Active | Enabled coupons that are currently usable |
| Inactive | Disabled or expired coupons |
How to Deactivate a Coupon
- Go to Sales → Coupons
- Find the coupon and select Edit
- Turn Active off and save the change
When inactive, guests cannot use the code. Use this when a campaign ends or you want to pause a coupon.
How to Activate a Coupon
- Go to Sales → Coupons
- Find the inactive coupon and select Edit
- Turn Active on and save the change
The coupon works again (if still within validity dates).
How to Edit a Coupon
- Go to Sales → Coupons
- Select Edit on the coupon you want to change.
- Update the discount, dates, minimum order, visibility, or redemption limits.
- Select Update.
The coupon code is part of the coupon identity. Create a new coupon when you need a different code.
Viewing Usage
For each coupon you can see:
- Redemptions — How many times it has been used
- Per guest — The configured maximum uses per guest
- Validity — Whether it is within the start/end dates
Deactivating is reversible — turn it back on anytime. Per guest: 1 is ideal for welcome or first-order offers. Coupons with an end date automatically become unusable after that date.
Deactivate coupons when campaigns end — keeps your list clean. Use different codes for different channels (e.g. INSTA10, EMAIL10) to track which works best. Check redemptions to see which coupons perform well.