Managing Gift Cards
View sales, redemptions, active balance, and individual gift cards in Sales → Gift Cards.
View sales, redemptions, active balance, and individual gift cards in Sales → Gift Cards.
Where to find it: Sales → Gift Cards
Dashboard Overview
| Metric | What it shows |
|---|---|
| Sales | Total issued value and recent seven-day sales |
| Redemptions | Value redeemed during the last seven days |
| Active balance | Remaining value on all cards (not yet redeemed) |
| Cards | Number of gift cards in the workspace |
Individual Cards
For each gift card you can see:
- Balance — Remaining value
- Recipient — Who received it (if provided)
- Transactions — Purchases, redemptions, manual adjustments
Manual Adjustments
You can adjust a card's balance manually (e.g. to correct an error). Use sparingly and document the reason for your records.
Active balance is a liability — it is value guests have paid for but not yet used. Check it regularly for accounting. Each card has a transaction history — select View transactions to see when it was sold, when it was used, and any adjustments.
Check Active balance regularly — it affects your financial reporting. Use manual adjustments only when necessary — document the reason. Review redemptions to see how gift cards are being used.