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Everything you need to set up your account, build your menu, and start taking orders with Menuella.
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Overview
What Menuella is, onboarding and your first steps.
9 articles
Orders
Receive, filter, fulfil and refund customer orders.
6 articles
Menu Management
Build your menu — categories, products and modifiers.
20 articles
Brand and Customer Experience
Branding, website, social profiles and public customer touchpoints.
4 articles
Operations
Day-to-day running: notifications and Menuella Live.
3 articles
Store Setup
Opening hours, order types, delivery zones and prep times.
9 articles
Reservations
Manage bookings, tables, floor plans and the waitlist.
8 articles
Services
Turn reservations, jobs and events availability on or off.
1 article
Website
Build, edit and publish your restaurant website.
5 articles
Media Gallery
Upload and manage images for your menu and site.
4 articles
Link Page
Manage your public Link Page, sections and custom links.
1 article
Social Profiles
Connect social profiles and configure Link Page sections.
1 article
Short Links
Create trackable links for campaigns, QR codes and posts.
4 articles
Reviews
Review guest feedback and prepare responses.
4 articles
Google Business
Manage profile content and posts for Google Business.
2 articles
Sales
Gift cards, discounts, coupons and loyalty offers.
3 articles
Customers
Customer list, profiles, order history and exports.
6 articles
Loyalty
Points and a digital stamp card to bring guests back.
3 articles
Gift Cards
Sell, manage and report on digital gift cards.
5 articles
Discounts
Create automatic promotions for products, categories and carts.
8 articles
Coupons
Create and manage coupon codes for guests.
3 articles
Reports
Financial, order, product, guest and delivery analysis.
7 articles
Payments
Cash, Stripe and PayPal payment setup.
4 articles
Menuella Terminal
Live orders, availability, printing and service on Menuella Terminal.
4 articles
Analytics
Understand sales and delivery with visual reports.
2 articles
Menuella AI
Use the dashboard Assistant and manage connected AI access.
3 articles
Team and Access
Invite staff, assign roles and control restaurant access.
2 articles
Security
Activity, access events and the change history in Menuella.
3 articles
Troubleshooting
Fix common issues with orders, Menuella Terminal and payments.
5 articles
Recently updated
The latest articles and guides from the help center.
Cash
Accept cash for pickup and delivery orders — turn it on, collect on handover, and reconcile it in Reports alongside your online payment methods.
Jul 20, 2026OperationsNotifications
Choose which order and operational events reach your team and how — live in the app, as a push, or by email — so a new order is never missed.
Jul 20, 2026WebsiteAdd and edit website blocks
Use the block library to build pages with hero, showcase, story, trust, conversion, and help content.
Jul 19, 2026Explore more resources
Tips and guides from our blog to help you get the most out of Menuella.
Restaurant Online Visibility: Where Guests Actually Look
Being "online" isn't the same as being found. The handful of places a hungry guest actually checks before choosing where to eat — and a quick way to see which ones you're invisible on.
Jul 18, 2026
World Emoji Day: What a Little 🍕 Does for Your Menu
World Emoji Day (17 July) is a good nudge to add the one thing your guests already read in every text message to the screen they read most — your menu. Here's how a single category emoji makes a digital menu faster to scan and more inviting, without turning it into confetti.
Jul 17, 2026
The World Cup Final Rush: Win Your Biggest Match Night
Once every four years, a whole country plans its evening around one match. For a restaurant, the final is either the best night of the summer or ninety minutes of chaos. Here's how to make it the former.
Jul 15, 2026Still have questions?
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