Guest experience & loyalty

Reservations & table bookings

Accept table requests and manage the floor from one integrated flow. Guests book through your brand, you control party sizes, time slots, and communication—without juggling a disconnected reservation tool.

Menuella

Reservations & table bookings

Accept table requests and manage the floor from one integrated flow. Guests book through your brand, you control party sizes, time slots, and communication—without juggling a disconnected reservation tool.

Book through your brandYou set the rulesAutomatic guest messages

Reservations that stay on your brand

Guests book where they already discover you; your team keeps rules, reminders, and floor context in the same stack as ordering and loyalty.

Branded bookingGuest messagesFloor context

Menuella

Tonight's holds

Party size, confirmations, and floor context—without leaving Menuella.

Book through your brandYou set the rulesAutomatic guest messages

Service calendar

Illustrative week view—highlight popular service windows at a glance.

Party of 4 · 7:30 PM

Confirmed · reminder sent

  • Flows that feel native to your site

    Replace generic widgets with date, time, and party pickers that match your menu and site—so guests trust the path to checkout.

  • Pace covers with your service rhythm

    See reservations alongside turn times and holds so hosts can seat smoothly without surprising the kitchen or the floor.

  • Same guest profile as ordering

    When bookings sit next to orders and loyalty, you recognise regulars and tailor service before the first hello.

Why teams run reservations inside Menuella

One snapshot for hosts

Availability, party details, and table readiness stay in one place with your digital menu and ordering—fewer tabs and mistakes at the door.

Service calendar

Party of 4 · 7:30 PM

Guest journey

Guests choose date, party, and slot in your brand; confirmations and updates go out by email or SMS so expectations stay clear.

Book through your brand

Guests pick a date, time, and party size from flows that match your website—no generic widgets that break your brand.

You set the rules

Rules for peak hours, large parties, and special events stay in your control so the kitchen and floor stay realistic.

Automatic guest messages

Confirmations and updates reach guests by email or SMS so no-shows drop and everyone knows what to expect.

On the floor

Managers keep covers, notes, and readiness visible so dining room and kitchen stay in sync during service.

Sat 7:30 · Table 12

Confirmed · reminder sent · floor notes on the pass

Common questions

Can guests book from our website?

Yes. Booking flows live on your Menuella-powered surfaces so guests never bounce to a third-party skin that breaks your brand.

Can we cap party sizes or busy windows?

You set the rules for peak hours, large parties, and special events so availability stays realistic for the kitchen and the floor.

Do guests get confirmations and reminders?

Confirmations and updates can go out by email or SMS so parties know what to expect and no-shows tend to drop.

How does this connect to ordering and loyalty?

Reservation data shares the same guest context as ordering and loyalty in Menuella—useful for personal service and follow-up campaigns.

Does this replace our walk-in list?

It complements it: keep digital bookings organised while your team still manages walk-ins—visibility improves when both live in one operational picture.

From the blog