Website & Online Ordering
Your restaurant website with your menu, pickup and delivery ordering, online payments and QR menus.
€49per location / month
Transparent Pricing
Month by month. No hidden fees. No long-term contracts. Cancel anytime.
Pricing plans
One base for every location
Every location starts with the website, the branded app, or both. Add modules on top whenever you need them.
Branded Mobile App
Your restaurant's own iOS and Android app, with ordering, push notifications and loyalty.
€49per location / month
5% service fee on online orders, paid by the guest
The fee is added to the guest's bill at checkout, so you keep 100% of your menu prices. It is capped at €0.99 on kiosk and phone orders, and there is no fee on POS or tableside orders.
Included with every base
Every feature below comes with the Website & Online Ordering base. AI Phone Ordering is billed by usage.
Digital presence & visibility
Start of the guest journey—how diners discover you and how your brand ranks in local search, on your site, and on social.
Launch a fast, mobile-friendly restaurant website with an intuitive drag-and-drop builder—no code required.
Win local Google searches and menu queries with technical and on-page SEO built into your Menuella pages.
Build a smart link-in-bio hub—menu, hours, reviews, and campaigns in one place for Instagram, TikTok, and more.
Create and track branded short links for promos, QR menus, flyers, and paid campaigns.
Use premium stock or upload your own photos and videos to strengthen your menu and brand visuals online.
Guest experience & loyalty
The relationship—turn casual diners into regulars with reservations, apps, loyalty, and automated marketing.
Sell branded digital gift cards directly on your website for instant cash flow and zero commission.
Direct ordering & revenue
The transaction—commission-free first-party ordering, delivery you control, upsells, and scheduled pickup or delivery.
Zero-friction commerce on your rails—100% commission-free with an AI-optimized checkout built to capture guest data and lift conversion.
- AI phone orderingUsage-based
An AI voice agent answers your phone and takes orders 24/7 in the caller's language—commission-free, straight to the kitchen.
ML-enhanced logistics—own zones with predictive ETAs and dispatch; guest updates without marketplace middlemen.
Predictive neural upsells—surface high-probability add-ons and pairings learned from real-time order history.
Predictive prep & scheduling—AI-assisted demand forecasting, advance orders, and smoother kitchen load before peak.
Operations & in-venue tools
The backbone—restaurant hardware and manager tools that keep service smooth in every shift.
All-in-one POS-style terminal with display and thermal printing for tickets, kitchen, and counter handoff.
Native manager app for live orders, menu updates, and real-time alerts—full control from the floor.
Counter iPad for quick guest check-ins and easy loyalty point capture at checkout.
Add modules in one click
Switch modules on from your dashboard when you need them. You only pay for what you use, month by month.
Reservations
Table bookings on your website and app, with confirmations for guests and a booking list for your team.
€19per location / month
Loyalty & Guest CRM
Points, rewards and guest profiles across online orders and in-store check-ins.
€19per location / month
Marketing Automation
Automatic email and push campaigns that bring guests back.
€19per location / month
Multilingual Menu
Your menu and website in every language Menuella supports, not only your main language.
€19per business / month
AI Connections
Manage your restaurant from ChatGPT, Claude and the Menuella Assistant. Includes 250 AI credits a month.
€19per business / month
Kiosk
Self-order kiosks connected to your live menu and your kitchen.
€49per device / month
Point of Sale
An AI-powered restaurant point of sale connected to online, phone, kiosk and app orders — one live menu, one order flow.
€49per device / month
Digital Signage
Keep restaurant screens connected to your live Menuella menu, pricing, images, promotions and availability.
€9per screen / month
Usage-based
AI Phone Ordering
An AI voice agent answers your phone, understands the caller's language, takes the order and sends it directly into Menuella operations.
Your rate
€0.35 / AI-handled minute
No per-order fees.
2
min
Most restaurants take 200–600 calls a month, and an ordering call the agent handles usually runs one to three minutes. Set the inputs to match your service — the estimate updates instantly.
Hardware
Check-in tablet & Menuella Terminal
Optional one-time purchase per device. Add them to any subscription.
Check-in tablet
Counter iPad for fast guest check-ins and loyalty visits.
€349
one-time, per device
Menuella Terminal
Built-in display and thermal printing for tickets, kitchen, and counter handoff.
€349
one-time, per device
Frequently Asked Questions
What do I pay for?
One base per location (the Website & Online Ordering or the Branded Mobile App) plus the modules you switch on. Every price is monthly, with no setup fee and no commission on your orders. AI Phone Ordering is billed by usage.
How does pricing work for businesses?
Menuella takes no commission from your restaurant. You pay a monthly price for your base and for each module you use. Online orders carry a 5% service fee that the guest pays at checkout, so you keep 100% of your menu prices.
Do I need every module?
No. Start with the base and add modules such as reservations, loyalty or the multilingual menu from your dashboard when you need them. If you remove a module, it stays active until the end of the billing month.
What does AI Phone Ordering cost?
AI Phone Ordering is billed by usage at €0.35 per AI-handled minute, added to your monthly invoice on top of your Service or Flat subscription. There is no per-order fee and no monthly minimum, and only active AI-handled call time counts — ringing and transfers to your team are not charged.
How does the location system work?
Each location needs its own base. Reservations, loyalty and marketing automation are charged per location. AI Connections and the Multilingual Menu are charged once per business. Kiosks, POS stations and signage screens are charged per device.
Can I try Menuella before signing up?
There is no free trial. You can sign up and set up your restaurant yourself in minutes, or book a free demo first and we will walk you through the platform and answer your questions.
How long until my restaurant is live?
If you sign up yourself, you can go live the same day once your menu and payments are set up. If you prefer, send us your menu (PDF, photos or a link) and our team sets up your storefront for you, usually within 24 hours. You can edit everything yourself after launch.
Can I keep using Lieferando, Wolt, or Uber Eats at the same time?
Yes — Menuella works alongside any other platform. Many of our merchants continue using Lieferando, Wolt, Uber Eats, or similar services while building their direct-order channel. We even provide printed flyers and promotional materials you can use to guide those customers toward your Menuella storefront, where they earn loyalty points and you keep 100% of food revenue. Over time, most businesses shift a growing share of orders to direct.
What payment methods can my guests use?
Guests can pay with Visa, Mastercard, Apple Pay, Google Pay, Klarna, Amazon Pay, PayPal, and additional methods depending on your country. Cash on delivery is also available if you enable it. The available methods are shown automatically at checkout based on the guest's location.
When do I receive my payouts?
Payouts are processed weekly or monthly depending on your order volume. Funds are transferred directly to the bank account you connect during setup. For the exact payout schedule for your volume level, contact support or ask during your demo.
Can Menuella replace my existing website?
Yes. The Menuella website builder includes custom domain support and full technical SEO — it can fully replace your existing website. You connect your own domain, and the site is built for speed and local search visibility. You can keep your existing domain provider and just point it to Menuella.
Is Menuella available in my country?
Yes — Menuella is available EU-wide. Restaurants across all EU countries can sign up, accept payments in their local currency, and use the full platform. If you have questions about a specific country or region, contact us.
How does the 5% service fee appear to my guests?
The 5% service fee appears as a separate line at checkout with a short explanation: 'Our online provider charges a small fee. This helps cover costs related to your order including 24/7 support.' Guests see it before they confirm payment.
Can I cancel anytime?
Absolutely! You can cancel your subscription at any time with no questions asked. Your service will continue until the end of your current billing period. There are no long-term contracts or cancellation fees.
What happens to my data if I cancel?
If you cancel, you can request a full export of your data (orders, customers, menu) before your access ends. Menuella retains business data for the legally required period (up to 10 years where applicable under EU law) and then deletes it. Customer data is handled in accordance with GDPR.
Is my data secure?
100% secure! We use enterprise-grade encryption, GDPR compliance, and regular security audits. Your customer data and business information are protected with bank-level security.
Commission rate 14%
Many marketplaces and providers take roughly 14–30% of sales. Set the slider to match what you actually pay — totals update instantly.
Get Started with Menuella
Get started with Menuella today. Fill out the form below and our team will help you set up your restaurant's digital presence.