Customer Data & GDPR

How Menuella handles customer data and what you need to know for privacy compliance (GDPR and similar regulations).

Where to find it: Customers (in the main sidebar), Settings

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What Data Menuella Stores

When customers order from you, Menuella stores:

• Contact info — Name, email, phone (if provided)
• Order history — What they ordered, when, and how much they spent
• Address — Delivery address (if provided)
• Preferences — e.g. dietary info, delivery instructions

This data is used to fulfill orders, show order history, and support loyalty programs.

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Your Responsibilities

As the restaurant owner, you are the data controller for your customers. You should:

• Have a privacy policy — Tell customers what data you collect and how you use it (e.g. on your website or ordering page).
• Handle requests — If a customer asks to see their data, correct it, or delete it, respond within the timeframes required by law (e.g. 30 days under GDPR).
• Use data responsibly — Only use customer data for legitimate business purposes (orders, loyalty, marketing with consent).

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Exporting and Deleting Customer Data

• Export — You can export your customer list from the Customers page. See How to Export Customer Data.
• Delete requests — If a customer asks to be deleted, use the tools available in the dashboard or contact Menuella Support for assistance with data deletion.
• Data portability — Exported data can be used to fulfill "right to data portability" requests — give the customer a copy of their data in a readable format.

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Tips

Keep your privacy policy up to date and link it where customers place orders. Document consent when you send marketing emails — only contact customers who have agreed. For GDPR in the EU, customers have rights to access, correct, delete, and port their data — Menuella provides tools to help you fulfill these requests.