Menuella

Menuella for ice-cream shops

The AI platform for your ice-cream shop

From your own website to a self-order kiosk that clears the counter — everything an ice-cream shop needs, in one system. Built for the first warm evening.

The AI platform for your ice-cream shop

Built for your ice-cream shop

How an ice-cream shop actually works

Weather writes the calendar

An ice-cream shop doesn't have a steady week — it has a season, and inside that season the weather writes each day. A grey afternoon stays quiet; the first warm evening turns the pavement into a queue. You can't stock or staff for an average, because there is no average — the constraint is the crowd that arrives all at once the moment the sun comes out. That's why everything an ice-cream shop needs starts with clearing that evening queue: a self-order kiosk absorbs the rush, and today's flavours — and the ones that just ran out — stay current without anyone rewriting a chalkboard.

One family, one kiosk, one order

The counter line is rarely one guest at a time — it's the family of four deciding among themselves: a cone here, a cup there, one with no nuts, one with sprinkles. At the counter that's several minutes of back-and-forth while the queue behind them grows. A self-order kiosk lets the family take that decision at their own pace and send the whole order in one go, while your team keeps scooping instead of taking orders. The line moves on throughput — not on how fast someone can talk over a busy counter.

The families come back all summer

The same families come back all summer — after the playground, after dinner, on the walk home — and a scoop is a small, easy habit to keep. Rewarding that habit costs far less than paying a marketplace to reach someone who already knows your counter. With loyalty and a guest list of your own, the family from the first warm evening hears from you on the next sunny forecast — not through an app that puts the shop next door right beside you. Those repeat evenings, across a whole season, are where the real revenue is.

The season ends; the shop shouldn't go quiet

When the weather turns, the walk-up traffic goes with it — but the guest list you built over summer stays. Gift cards carry revenue into the quiet months and bring people back through the door in spring, and your own site and app keep a channel open that doesn't depend on foot traffic. The point is that it's one system: the website, the kiosk, loyalty and gift cards are the same guest list and the same till, not five contracts that each go quiet on their own. You built the audience in July; keep it, commission-free, on a channel that's yours.

Ice-cream shop software — common questions

Is Menuella just an ordering system?

No. Ordering and the kiosk are one part — alongside your own website, online menu, loyalty, gift cards and marketing, all in one system for your ice-cream shop.

Can I mark a flavour sold out when the tub runs empty?

Yes. When a flavour runs out you mark it sold out, and it shows as unavailable on your menu and kiosk.

Do orders carry a commission?

Orders placed on your own Menuella site, app and kiosk carry 0% commission — you pay a transparent subscription, not a cut of every scoop.

Can a kiosk help with the summer queue?

Yes. Guests order and pay at the kiosk while your team keeps scooping, which can ease the counter queue on busy evenings.

Do I have to replace my current setup all at once?

No. Most shops start with the website and kiosk, then add loyalty, gift cards and marketing as the season goes on.